1Introduction
Welcome to 229 Bat — Bangladesh's trusted online betting platform. We are committed to our users' Privacy Protecting it is one of our top priorities. This Privacy Policy explains how 229 bat collects your personal information, what it is used for, and how it is kept secure.
This policy applies to the 229 bat website (229bat.ws), mobile app, and all associated services. By registering on or continuing to use our platform, you agree to this Privacy Policyyou will be considered to have agreed to its terms.
229 Bat never sells your personal data to third parties. Our business model does not rely on selling user data — that is a core principle we stand by.
We always aim to write this Privacy Policy in clear, plain language so you can easily understand how your information is handled. If you have any questions, feel free to reach out to our support team at any time.
2What Information We Collect
229 bat only collects information that is necessary to deliver our services properly, verify your identity, and meet legal obligations. A detailed breakdown of what we collect is provided below:
| Data Type |
Example |
At the Time of Collection |
| Identity Information |
Full name, date of birth, national ID number |
At Registration |
| Contact Information |
Email address, phone number, residential address |
During Registration and Verification |
| Financial Information |
BKash/Nagad number, bank account details |
At the Time of Payment |
| Transaction Information |
Deposit, withdrawal, and betting history |
While Using the Platform |
| Device Information |
IP address, browser type, operating system |
Automatically |
| Usage Data |
Pages visited, session duration, click patterns |
Automatically |
229 Bat never stores your full bank card number or CVV. Sensitive payment information is processed exclusively within the encrypted environment of our payment gateway.
3Purpose of Data Use
229 Bat uses the data it collects for the purposes listed below. We never use your data beyond what has been stated.
- Account Management: To support registration, login verification, and account security.
- Identity Verification (KYC): To verify your age and identity, which is required by law and essential for fraud prevention.
- Payment Processing: To process deposits and withdrawals accurately.
- Customer Support: To resolve your complaints and questions promptly.
- Anti-Money Laundering (AML): To detect and prevent suspicious financial activity.
- Service Improvement: To analyze usage patterns and improve the platform experience.
- Bonuses & Offers: To send you relevant bonuses and promotional offers tailored to your preferences.
- Security: To detect fraudulent activity, multiple accounts, or bot usage.
229 Bat's analytics team uses data solely to improve our services. Betting analytics and statistics are generated in fully anonymized form, with no personal identity ever exposed.
4Who We Share Your Data With
229 Bat never sells your data to advertisers or third parties. However, data may be shared in certain circumstances to deliver our services and meet legal obligations:
-
Payment Provider: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket. These partners operate under their own privacy policies.
-
Identity Verification Services: Necessary information is shared with licensed identity verification services to complete the KYC process.
-
Law Enforcement: 229 Bat may be required to disclose data in response to a court order, regulatory investigation, or other legal obligation.
-
Technology Service Providers: Cloud storage, hosting, or cybersecurity providers may process data, but they are bound by strict confidentiality agreements.
Before partnering with any third-party service provider, 229 bat verifies their data protection standards. If your information is ever misused, 229 bat will immediately terminate that partnership.
5Data Security Measures
229 bat follows the highest industry security standards to protect your information. Our security framework is outlined below:
- SSL/TLS Encryption: All communication across our website and app is secured with 256-bit SSL encryption — the same standard used by banking systems worldwide.
- Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
- Two-Factor Authentication (2FA): Two-factor authentication can be enabled for an extra layer of account security.
- Firewall & DDoS Protection: Advanced firewall and DDoS attack protection are actively in place.
- Regular Security Audits: Regular security audits are conducted by independent third parties.
- Restricted Access: Only authorized personnel are permitted to access specific data.
If a security breach is detected, 229 Bat will notify affected users within 72 hours and take immediate action.
6Cookie Policy
229 bat uses cookies on its website to enhance your experience and maintain platform functionality. Cookies are small text files stored in your browser.
- Essential Cookies: Without these, the platform cannot function properly — they are essential for login sessions and security.
- Performance Cookies: Used to monitor page load times and server performance in order to improve service quality.
- Functionality Cookies: Used to remember your language preference, theme, and other settings.
- Analytics Cookies: Used to generate anonymous statistics for understanding usage patterns.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.
7Data Retention Period
229 Bat only retains your data for as long as necessary. Retention periods vary depending on the type of data and applicable legal requirements:
- Account Information: For up to 5 years while your account is active and after closure, as required by law.
- Transaction Information: A minimum of 5 years, in accordance with financial regulatory guidelines.
- KYC Documents: 5–7 years, as required by law.
- Log Files: Up to 12 months for security and error analysis.
- Marketing Preferences: Until consent is withdrawn.
Once the retention period expires, 229 Bat automatically deletes or fully anonymizes data so it can no longer be linked to any individual.
8Your Data Rights
As a 229 Bat user, you have the following rights over your personal data:
Right to Access
You can request to know what information 229 Bat holds about you.
Right to Rectification
You can contact Support to correct any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data, unless we are required to retain it by law.
Right to Restrict Processing
You can request that your data be restricted from use for specific purposes.
Data Portability
You can request a download of your data in a structured, machine-readable format.
Right to Opt Out of Marketing
You can opt out of receiving promotional emails or messages at any time.
To exercise any of these rights, email us at support@229bat.ws or reach out via live chat. 229 Bat aims to respond within 30 days.
9Protection of Minors' Data
229 bat strictly prohibits account registration and platform use by anyone under the age of 18. We do not knowingly collect any personal information from minors.
If we become aware that a minor has registered on our platform, we will immediately close the account and permanently delete all associated data.
If you believe your child has registered on 229 Bat, please contact us immediately at support@229bat.ws. We will take action within 24 hours.
10Privacy Policy Updates
229 bat may update this Privacy Policy from time to time. When changes are made, we notify users in the following ways:
- A new version with the updated date will be published on this page of the website.
- For significant changes, advance notice will be sent to your registered email address.
- You will be notified of any changes the next time you log in to the platform.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated Privacy Policy. If you object to any changes, you may close your account and contact us.